Terms & Conditions

General Terms & Conditions
Parties
Disclaimer
Shipping
Payment
Return Policy
Defective goods
Copyright Permission Notice
Trademarks
Privacy Policy
What Information does FWSS Collect?
Children’s Privacy
How does FWSS use the Information You Provide?
Does FWSS Share Your Information with Others?
Security
Accuracy & Retention
About Cookies
Acceptance of Privacy & Modifications
Legal Purchasing Age
Links
Colours
Violation of Rules
Conflict Resolution
Force Majeure
Governing Law

General Terms & Conditions

These terms apply to all users of the domains fallwinterspringsummer.com and their sub-domains (henceforth: the site). The terms and conditions will be valid for all your future transactions with Fall Winter Spring Summer AS (henceforth: FWSS; may be referred to as ’us or ’seller) and visits to the site. FWSS reserves the right to revise these terms and conditions. The date of the latest update is found in ‘Acceptance Of Privacy And Modifications’ within these terms and conditions. Users are responsible for keeping themselves updated with such changes.

Parties

The seller is Fall Winter Spring Summer AS, Pilestredet 75C, Entrance 23, 0354 Oslo, Norway; shop@fallwinterspringsummer.com, +47 458 51 021, Org nr. 997 965 663, and is designated in the following as the Seller. The purchaser is the consumer who places the order, and is designated in the following as the Purchaser.

Disclaimer

FWSS does not guarantee that all items included in the Fall Winter Spring Summer web shop are in stock at the time of your order. In the event that an item is unavailable, FWSS will contact you shortly by phone or by email. FWSS cannot promise that the content of the site is free of inaccuracies or typographical errors at all times. Neither can we guarantee that all information is up-to-date. FWSS may, at any time, amend the content of the site. Although FWSS strives to display the correct texts, images and pricing on the site and web shop, errors may occur. If you have been charged the wrong amount in the web shop, FWSS will give you the option of placing a new order with the correct price or cancelling your order. FWSS, however, reserves the right to cancel any order prior to dispatch should we find that the price is incorrect. In such case we will notify you by email. If we are unable to contact you, your order will be automatically cancelled. Part of the services mediated through the site are maintained by outside organisations. In situations where FWSS acts as agent for such services, we cannot be held responsible for any errors resulting from their activities. FWSS cannot be held responsible for any damaged caused from using the site or, for that matter, not being able to use the site. FWSS cannot guarantee problem-free, uninterrupted, and secure access to the site.

Shipping

We offer worldwide shipping. Orders within Norway will be delivered by Bring to your nearest post office. A delivery notification will be sent via sms and/or email when your order is ready to be collected. All Norwegian orders are shipped on a DDP (Delivery Duty Paid) basis, meaning that local tax (mva) and custom duties are included in the product price. 

All international orders are shipped with UPS and require a signature upon delivery. UPS usually operate between 9am–6pm on business days. You can specify an alternate daytime delivery address when ordering, for example your work address (recommended). Please note that UPS cannot deliver to P.O. Boxes or APO/FPO addresses.

On checkout, Norwegian value added tax (25%) will be deducted from the final price. All countries within the European Union are shipped on a DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the product price.

All orders are fully traceable on your designated forwarders’ websites. Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorisation and/or stock availability. We are unable to deliver to post office (P.O.) boxes.

For security purposes, Fall Winter Spring Summer reserves the right to ship first-time orders to the cardholder’s verified billing address or work address. To avoid delays in receiving your order, please make sure to provide the correct billing and shipping information associated with your credit/debit card when placing an order.

Fall Winter Spring Summer insures each purchase during time in transit until it is delivered to you. All orders require signature at delivery.

Fall Winter Spring Summer offers free standard delivery to Norway on orders above 1500 NOK. Please note that free shipping will be applied to your order at the checkout.  

Payment

Several payment alternatives are available at checkout - Klarna, PayPal and Nets Easy (incl. Vipps). FWSS accepts both credit and debit cards payments – VISA, MasterCard, American Express, Maestro and JCB cards. The default currency at fallwinterspringsummer.com Norwegian krones (NOK). Discounts will be calculated at checkout. Payment is only devoted from your card at time of dispatch.

All transactions on Fall Winter Spring Summer website are processed using Klarna, Nets Easy and/or PayPal, a secure online payment platforms that encrypts your card details in a secure host environment.

Return Policy

FWSS have a 14 days return policy. The return shipping fee of 150 NOK (Norway) and 250 NOK (International) is not refundable. 

At this time, we do not offer exchanges. The refund will be credited to the original purchaser's credit card. The return shipping fee will not be refunded. Our policy above applies during the sales period. 

If items are classified as faulty, were received damaged or have manufacturing fault that occurred within a 24-month time frame after purchase, please contact us immediately. 

Defective goods

If the goods are defective, the Purchaser must notify the Seller that they wish to invoke the defect within a reasonable amount of time after the defect was discovered or should have been discovered. The Purchaser is always considered to have given timely notice if it occurs within two months after the defect was discovered or should have been discovered. Notice may be given no later than two years after the Purchaser took possession of the good. If the goods or parts thereof are meant to last considerably longer than two years, this deadline is extended to five years. In the event of complaint, a purchaser can contact the company via email shop@fallwinterspringsummer.com.

Copyright Permission Notice

Copyright in the documents provided in this site (including, without limitation, the trade marks of FWSS, logos, graphics, text, photos, designs, logos, icons, images, data and software) are owned by or licensed to FWSS and its affiliates. Among the FWSS trademarks are FWSS and Fall Winter Spring Summer. You are authorised to use this material only for personal, non- commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this copyright permission notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, duplicate or otherwise distribute the material to others without prior consent from FWSS. You may not modify the material in any way, without the prior written permission of the copyright owner. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied. For press inquiries, please enter our press room.

Trademarks

Our trademarks include (amongst others) the FWSS name and Fall Winter Spring Summer logo. These trademarks may be used or registered in more than one country and your use of this web site does not grant you any rights to use our trademarks.

Privacy Policy

FWSS recognises the importance of protecting the privacy of personal and financial information. We have instituted strict policies and security measures to protect the information you provide us. When you register online with FWSS and submit your customer information, you give us your consent to process and use such submitted personal data in accordance with this privacy policy. This privacy policy applies to all protected personal information collected, maintained or used by FWSS.

What Information does FWSS Collect?

FWSS collects personal data from visitors to the website who register their information or who use the online store. We also use “cookies“ (as described below) and track ip addresses so we can improve our services and enhance your FWSS experience. In addition, FWSS collects some protected personal information (e.g. name, address, telephone number(s), email address etc.) from our customers who submit a customer information card from our affiliated companies and, on occasion, from unrelated third parties. FWSS does not collect or store any credit card information from our online customers. To serve you better, we may combine information you give us with other information that is publicly available.

Children’s Privacy

FWSS does not wish to collect personal information from anyone under the age of thirteen (13). If you are under the age of thirteen (13), please ask your parent or guardian to register.

How does FWSS use the Information You Provide?

If you give us your personal information, then with your consent, FWSS will use this information to keep you informed of our special events or promotions, to register you with our website, to administer our website services, and/or to process any orders you may place online. Otherwise, we may use the information you provide to us only to review our performance and to improve our services to you, or to communicate with you about your order if you have placed an online order. We will send you announcements or communications by email only if you give us your permission to do so by either giving the appropriate consent on our web site or by submitting your email address in any of our stores. In addition, we may use information about your product interests and purchases from us and our affiliates, including without limitation FWSS, to help us improve our site design and your online and in-store shopping experiences. We may contact you, subject to the choices you have made, via email, postal mail, or telephone, to conduct market research and learn more about how we can improve our product offerings. To serve you better, we may combine information you give us and information about your product interest and purchases with information from third parties, including demographic information and information that is publicly available. We may also combine this information with information from our affiliates. We use that combined information to enhance and personalise your shopping experience with us, and to communicate with you in accordance with this policy.

Does FWSS Share Your Information with Others?

FWSS does not sell, rent or disclose our client’s names, addresses, email addresses or other personal information to any FWSS entity. Further, in order to maintain our website, to manage our database, to distribute emails and to provide client communications, FWSS contracts with selected third parties. As necessary, the personal information you provide to us may be processed by these third parties, solely on FWSS’s behalf but we do not authorise any of these service providers to make any other use of your information. We do not otherwise disclose your information to third parties, unless we are required to do so by law or in connection with a legal claim or proceeding. If FWSS is acquired by another entity or is merged or consolidated, information about FWSS customers may be made available to the new entity. However, the new entity will agree to protect the confidentiality of your personal information consistent with this Privacy Policy.

Security

FWSS uses appropriate security measures to protect the information you provide to us. However, while we take all reasonable steps to protect your personal information from unauthorised access, use or disclosure, you accept that no internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security unless this is due to our negligence. No payment or credit card information passes through our servers. Please visit our payment services partners for further details. DIBS, Paypal.

Accuracy & Retention

You are entitled to request access to and correction of all personal data you provide us, or to remove your name from FWSS’s marketing list at any time by contacting our customer service at shop@fallwinterspringsummer.com or mailing address listed in the Contact section of the site.

About Cookies

Cookies are pieces of information a web site can send to your computer’s browser for record-keeping purposes. We use cookies to ascertain which web pages are visited and how often (Google Analytics), to make our web site more user friendly, and to give you a better experience when you return to the website. For example, cookies allow us to save your password so you do not have to re-enter it every time you visit our site. We also use advertising cookies (Google Adwords & ShareASale) to deliver adverts relevant to you. In addition, they limit the number om times you see an advertisement as well as helping us measure the effectiveness of our advertising campaigns.  

Most web browsers automatically accept cookies, but you do not have to accept them. To disable cookies, you should access the “help” tab on your browser or read the information that came with your browser software. However, your visit to our website will be significantly enhanced if cookies are not disabled. If you do not disable your cookies, you accept our collection and storage of any of your personal information such cookies contain.

Acceptance of Privacy & Modifications

By accessing and using the FWSS website (including purchasing items through our website), you consent to our collection, use and disclosure of your information as described in this privacy policy. FWSS reserves the right occasionally to make changes to its privacy policy or practices. We will post the updated policy on our website, and thus we encourage you to review this page from time to time, particularly each time you use our online shop. You should therefore review this page from time to time to get updated information including in particular, each time you use the online shop. We will notify you of any changes in our privacy policy by posting the modifications on our website. Last date for modification: February 14, 2014

Legal Purchasing Age

If you are under the age of eighteen (18), we require that you inform and get your parents or guardians consent before purchasing anything on fallwinterspringsummer.com or any other website related to FWSS.

Links

The site may contain links to other websites beyond our reach. We cannot be held liable for content or privacy policies of such sites.

Colours

We cannot guarantee that colours on the website will be true to life. This depends partly on the colour settings of your computer and monitor.

Violation of Rules

FWSS reserves the right to seek all solutions available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site. Individuals violating the restriction of password-protected areas of the site may be subject to prosecution.

Conflict Resolution

Claims must be directed to Fall Winter Spring Summer within a reasonable time frame in accordance with warranty and defective goods sections. The parties shall attempt to resolve any disputes out of court. If this is not successful, the Purchaser may contact the Norwegian Consumer Authority for mediation. The Consumer Authority may be reached on (+47) 23 400 600 or at www.forbrukertilsynet.no

Force Majeure

In case of Force Majeure, FWSS’s obligations will be suspended. The contract between you and FWSS can, in such cases, be partially or fully terminated by yourself or by FWSS. A Force Majeure is in the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events. Under such circumstances, FWSS will attempt to resolve all issues in a timely manner.

Governing Law

These terms of use are complied in accordance with Norwegian Law and the Norwegian courts will have exclusive jurisdiction for any dispute under this agreement. The laws of your country may differ from Norway and there may be additional legal requirements to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.